Questions About Rui Silva Studio

Yes, we’re happy to arrange international shipping for our pieces. Because every item is made to order, shipping details such as costs, timelines, duties, and taxes vary by destination. We’ll provide full information and support regarding delivery when you contact us about your order.

Yes, we offer customization options for dimensions, finishes, and materials - within reason. All adjustments are made with respect to each piece’s structural integrity and available materials. However, the core design of each work cannot be modified, as it is part of a limited collection.

All orders and inquiries are handled personally. You can contact us by email to start the conversation, and we’ll guide you through the process - including quotes, lead times, and customization options. Depending on your needs, we may continue via phone or video call to offer a more personal and detailed experience.

We’re open to bespoke projects when they align with our studio’s design language and values. Rather than acting as an OEM, we view custom work as a collaboration - a shared exploration that builds on our creative direction. If you have a project in mind, we’d love to hear about it.

Yes - studio visits are welcome by appointment. We're based in northern Portugal, and while the space isn’t a public showroom, we’re happy to host clients who’d like to experience the pieces firsthand. Just reach out to schedule a visit.

Lead times vary depending on the piece, level of customization, and material availability. As a guideline, production and delivery typically take between 6 and 16 weeks. We don’t stock unnecessary raw materials, in line with our values of sustainability, responsible sourcing, and material quality.